First Aid and Health

Here When Health Issues Arise

Both of our campuses have their own first-aid station. Our qualified team of experienced nurses is on hand to care for children and young people who develop sudden health problems or sustain minor injuries. If necessary, the team also helps arrange further treatment at a hospital.

To ensure a prompt and appropriate response in an emergency, the team is informed about relevant pre-existing conditions, food and other allergies, and chronic illnesses. The team also provides regular first-aid training for staff, equipping them to respond immediately when an emergency occurs.

Reporting Absences Due to Illness Made Easy

Parents can report a child's illness quickly and easily online. To protect the health of each child and the wider school community, our return-to-school guidelines specify when children may come back to kindergarten or school after recovering from an illness.

Here When You Need Us

Our first-aid teams are available at the Hongqiao Campus from 7:30 am to 6:30 pm and at the Yangpu Campus from 7:30 am to 5:00 pm. At both locations, they provide professional and attentive care for the entire school community.

Keeping an Eye on Air Quality

Both campuses have technical systems in place to maintain low levels of fine particulate matter indoors. We measure air quality on site using our own sensors and monitor it continuously. An automated traffic-light system assesses the readings and triggers appropriate protective measures whenever necessary.

Support Beyond Medical Care: School Social Work

While our first-aid teams are responsible for medical care, our school social work team complements their work by offering preventive support and guidance in everyday school life. The team supports students with social, emotional and personal concerns, identifies challenges at an early stage and works with them to find appropriate solutions. In this way, we help children and young people feel safe, build resilience and make school a place where everyone feels comfortable. Find out more about our prevention and counselling services.

More Services at Our Campuses

Extensive Library Resources

Our German-language libraries house more than 46,000 items. Alongside books and magazines, the collections include DVDs, audiobooks, databases, subject-specific platforms and much more. Discover the full range of resources available through our libraries!

Catering for Every Day

Our canteens and café, operated by an external catering partner, offer a varied selection of freshly prepared, balanced meals every day, along with snacks and drinks. Find out more about our food and catering services!

A Safe Journey to School and Back Home

For daily school transport, we work with a professional external bus operator. Every bus is accompanied by a trained bus attendant who looks after and supports children and young people on their journeys to and from school.